Privacy Policy

Last updated: June 2026

1. Who We Are

This website is operated by LYRICA INSTRUMENTS LTD, a private limited company registered in England and Wales. Company number: 17244923. Registered office: 72 Grange Road, Allerton, Bradford, England, BD15 7RS.

For questions about this Privacy Policy or how your data is handled, please contact us at: [email protected].

2. What Data We May Collect

We may collect personal data that you voluntarily provide to us. This can include:

• Your name
• Your email address
• Your phone number (if provided)
• Your company or organisation name (if provided)
• Buyer type and instrument category information
• Quantity, intended use and specification details submitted as part of a trade or supply enquiry
• Any other information you choose to include in the enquiry message or specification field

We collect this data when you submit an enquiry through the contact form on this website or when you email us directly.

3. How We Use Your Data

We use the personal data you submit for the following purposes:

• To respond to your trade, wholesale, educational or creative supply enquiry
• To discuss supply requirements, instrument categories, quantities and specifications
• To contact you directly regarding the subject of your enquiry
• To maintain a record of supply enquiries for our business records

We do not use your personal data for marketing, profiling or automated decision-making without your explicit consent.

4. Lawful Basis for Processing

We process your personal data on the following lawful bases under UK GDPR:

• Consent: You provide your consent when you tick the consent checkbox on the contact form and submit your enquiry.
• Legitimate interests: We have a legitimate interest in responding to business enquiries submitted to us voluntarily.
• Contract: Where processing is necessary for the performance of a contract or in preparation for entering a contract following an enquiry.

5. Data Retention

We retain personal data submitted via enquiries for as long as reasonably necessary to respond to and follow up on that enquiry, and in accordance with our legal obligations. Where supply arrangements are agreed, data may be retained for the duration of that arrangement and any applicable legal retention period.

If you wish to request that your data is deleted, please contact us at [email protected].

6. Data Sharing

We do not sell, rent or otherwise commercially transfer your personal data to third parties.

We may share your data with the following categories of third parties where necessary:

• Email and hosting service providers used to receive and store enquiries (subject to appropriate data processing terms)
• Professional advisers (legal, accountancy) where necessary for our legal obligations
• Regulatory or law enforcement bodies where required by law

7. Cookies and Website Analytics

Please see our Cookie Policy for information about how cookies are used on this website. We use essential cookies only. Where analytics tools are used, they are disclosed in the Cookie Policy.

8. Your Rights Under UK GDPR

Under UK data protection law, you have the following rights in relation to your personal data:

• The right to access the personal data we hold about you
• The right to correct inaccurate personal data
• The right to request deletion of your personal data ("the right to be forgotten")
• The right to restrict our processing of your data in certain circumstances
• The right to data portability in certain circumstances
• The right to object to processing based on legitimate interests
• The right to withdraw consent at any time (where processing is based on consent)
• The right to complain to the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at [email protected]. We will respond to requests in accordance with our obligations under UK GDPR.

9. Data Security

We take reasonable precautions to protect personal data submitted to us. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of data transmitted to us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this policy periodically.

11. Contact

For any questions, requests or complaints relating to this Privacy Policy or the handling of your personal data, please contact:

LYRICA INSTRUMENTS LTD
Email: [email protected]
Registered office: 72 Grange Road, Allerton, Bradford, England, BD15 7RS